merc49
Nitro Member
I have a nice little Canon i455. It's been great for everything I do, and I'd say it's 4 to 6 years old. Tonight I was printing direction to a friends house from an email, and nothing printed but the color. I have 2 brand new black ink tanks, one a Staples brand, and the other a Canon. Both of them are much heavier than the tank that ran out. Anyway, all that prints now is the color tank, the black ink is no go. I have done all the troubleshooting in the printer help page, including trying to print from a command prompt. Still, all that prints is color. Thoughts anyone?